How to get a refund from Match?

  • Admin
  • 25 November 2021

A Match.com is a perfect place for those who are looking for a long-term relationship. They offer both free and the premium subscription that can help the person to get the best. Though with the premium, you can find additional benefits, sometimes it becomes a toll. In this case, you can rely on Match.com request refund option. You can learn about the steps and get a refund fast from the Match. 

Steps to get a refunds from Match.com 

  • First of all, go to the Match.com official website on your browser.

  • Next, click on the login option and provide all the essential details for login. 

  • Further, go to the setting option of your account. 

  • Here you can know about the details of your subscription.

  • To access this, you have to mention the login credential-like password again. Go to the subscription and click on the “cancellation.” 

  • Here you can see some messages on the screen and read them, and answer the question. It is just for verification.

After completing the steps mentioned above, you can find a confirmation email regarding the cancellation. Now, you have to contact the person and mention the email and get a refund after the verification. 

Can I get my money back on match.com?

Match.com always tries their best to provide the best results to their users. But, for some reason, users want to end their subscription and look for a refund. There is a Match.com refund policy that one should know. If the user satisfies the refund terms, only then they can expect the refund from them. 

Match.com refund policy

  1. The cooling-off period is a unique concept by Match.com who let the user choose to continue the service. It is considered as 14 days when you can get the refund in any case. They will not be going to ask you for a reason. 

  2. If you cross the cooling-off period, you can get the refund only when the person faces some medical condition or some financial condition. For this, they have to show the documents and convince the person to provide the refund. 

  3. If you have purchased the premium of Match.com after using the free trial, then you are not allowed to leverage the 14 days cooling off period. But in some exceptional cases, you can get a refund. 

Match.com has a strict refund policy that is beneficial for a small part of users. However, if you believe that you are eligible to get a a refund but do not get any response, onyou can rely on the Match.com refund phone number 1-800-92-MATCH (1-800-926-2824) and get in touch with Match.com customer service person. With this, you can expect a quick solution and get a refund if you are eligible for it. 

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